This fast paced and interactive one-day course is for those people whose priority it is to find better, faster and cheaper ways of delivering results. Working from first principles, it introduces a number of proven and easy to use process improvement techniques.
Effective process design and management sits at the heart of every effective quality management system, but such efficiency rarely occurs by accident or good fortune. This course introduces delegates to a variety of the simplest, most effective and widely used tools and techniques for process analysis and improvement.
Duration: 1 Day, 09:00 – 17:00